Refund policy

Kovert Studios Clothing Brand - Return and Customer Service Policy

Thank you for shopping with Kovert Studios! We take pride in delivering high-quality, unique clothing, and we strive to provide excellent customer service. Please carefully read our policy below:

1. NO RETURNS! Unless it is a problem on our end. If you communicate that, we will be fast to respond and fix the issue.

2. Damaged or Defective Items
If your item arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly and ensure your satisfaction.

3. Customer Service & Package Tracking
We are here to help! If you have any questions about your order, shipping, or package tracking, please reach out to our customer service team. We will gladly provide tracking updates and assist you with any concerns related to your order.

4. Fair Use and Responsibility
Please note that any intentional damage to the product in an attempt to claim a return or exchange will not be accepted. We ask that all customers handle their Kovert Studios items responsibly.

Thank you for understanding and supporting Kovert Studios. We appreciate your business!