Shipping policy

Thank you for shopping with Kovert Studios LLC! We aim to provide you with a smooth and fast shipping experience. Please read our Shipping Policy to understand how your order will be processed and delivered. PLEASE SEE PRODUCT DISCRIPTION FOR SHIPPING TIME (MAY VARY)

1. Processing Time

• Order Processing: All orders are processed within 1-3 business days after your purchase. Please note that business days refer to Monday through Friday, excluding weekends and holidays.

• Order Confirmation: Once your order is placed, you will receive an order confirmation email. 

2. Shipping Time

• Shipping Method: We use USPS for all of our shipments. They offer fast and reliable service to get your order to you quickly.

• Estimated Delivery Time: Shipping generally takes 1-5 business days (for pre-made) depending on your location within the United States. Please note that delivery times may vary due to factors like weather, holidays, or other unforeseen delays, but we strive to get your order to you as quickly as possible. CHECK PRODUCT DESCRIPTION

3. Shipping Rates

• Flat Rate Shipping: We offer a flat shipping rate, which means all U.S. orders are charged the same rate, regardless of where you are located in the country.

• Free Shipping: At this time, we do not offer free shipping on orders, but we ensure that our shipping rates are competitive and affordable. VIP club could get free shipping depending on the drop

4. Shipping Locations

• United States Only: We currently only ship to addresses within the United States, including all 50 states. We do not offer international shipping at this time.

5. Shipping Issues and Delays

While we aim to process and ship your order quickly, we are not responsible for delays caused by FedEx or any other factors beyond our control. This includes weather-related delays, strikes, or other unforeseen events. If there are any issues with the delivery of your package, please contact FedEx customer service for assistance. If your order is significantly delayed or lost, please reach out to our customer support team at [Insert Email Address], and we will do our best to help resolve the issue.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses that were provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately at [Insert Email Address] to request an address update before your order is processed and shipped.